Last updated: November 2, 2026
At Eagle Health we want you to be happy with your order. If something isn't right, we offer a 30-day return and refund policy.
You have 30 days from the date you receive your item to request a return. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging, together with your receipt or proof of purchase.
To start a return, email us at support@byeaglehealth.com with your order number and the reason for the return. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order when it arrives and contact us within 7 days if the item is defective, damaged, or if you received the wrong item. Include your order number and a photo of the issue so we can make it right. In these cases we cover the cost of the replacement or refund, and you will not be charged for return shipping.
If you purchased a bundle or "Buy 1 Get 2" offer, the refund is based on the price you actually paid. To receive a full refund, all items in the bundle must be returned.
Unless the item is defective, damaged or incorrect, return shipping costs are the customer's responsibility and are not refundable. We recommend using a trackable shipping service.
The fastest way to get a different item is to return the one you have and, once the return is accepted, place a new order for the item you want.
We will notify you once we have received and inspected your return, and let you know whether the refund was approved. If approved, you will be refunded automatically to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at support@byeaglehealth.com.
You may cancel your order free of charge before it ships. Email us as soon as possible with your order number. Once an order has shipped, it can no longer be cancelled, but you may return it under this policy.
Eagle Health
4800 N Federal Hwy, Boca Raton, FL 33431, United States
Email: support@byeaglehealth.com