Last updated: November 2, 2026
All orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays) after your payment is confirmed. Orders placed on weekends or holidays are processed the next business day. During high-volume periods, processing may take slightly longer.
Once your order ships, estimated delivery time within the United States is 7–15 business days. Total time from order to delivery is therefore usually between 8 and 18 business days.
Delivery times are estimates, not guarantees. Delays may occur due to carrier issues, customs, weather or other circumstances outside our control.
Shipping costs, when applicable, are calculated and shown at checkout before you pay. Any free-shipping promotions running on the store will be applied automatically at checkout.
When your order ships, you will receive an email with a tracking number. Tracking information may take 2–5 business days to update after the shipping notification. You can also track your order on our Track Order page.
Please make sure your shipping address is complete and correct. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error, contact us immediately at support@byeaglehealth.com. We can update the address only before the order ships.
We currently ship to addresses within the United States, including P.O. boxes and APO/FPO addresses. Some orders may ship in more than one package.
If your order has not arrived within 20 business days of shipping, or the tracking shows it as delivered but you did not receive it, please contact us. We will work with the carrier to locate your package and, if it cannot be found, send a replacement or issue a refund.
If your package arrives damaged, contact us within 7 days of delivery with your order number and photos, and we will make it right.
Questions about shipping? Email support@byeaglehealth.com. We reply within 1–2 business days.